


Cause & Effect Diagrams
• Explain the three basic steps for identifying and preventing problems; and how to apply basic cause and effect principles in order to identify the root cause of a problem.
• Learn techniques for gathering information for cause and effect analysis, including Five Whys and Brainstorming.
• Organize data and information for analysis using the Affinity Diagram and the Fishbone (or Ishikawa) Diagram.
• Analyze a process using Root Cause Analysis and The XY Matrix.
• Explain the three basic steps for identifying and preventing problems; and how to apply basic cause and effect principles in order to identify the root cause of a problem.
• Learn techniques for gathering information for cause and effect analysis, including Five Whys and Brainstorming.
• Organize data and information for analysis using the Affinity Diagram and the Fishbone (or Ishikawa) Diagram.
• Analyze a process using Root Cause Analysis and The XY Matrix.
• Explain the three basic steps for identifying and preventing problems; and how to apply basic cause and effect principles in order to identify the root cause of a problem.
• Learn techniques for gathering information for cause and effect analysis, including Five Whys and Brainstorming.
• Organize data and information for analysis using the Affinity Diagram and the Fishbone (or Ishikawa) Diagram.
• Analyze a process using Root Cause Analysis and The XY Matrix.