


Introduction to Lean Office and Service
• Why Lean Office and Service is important to an organization’s long-term success.
• The common obstacles organizations face when implementing Lean Office and Service and how to overcome them.
• We will review each of the five key principles of Lean, and explain how they work in the office and service environment.
• Discuss the relationship between some important Lean tools, and demonstrate how to apply them.
• Why Lean Office and Service is important to an organization’s long-term success.
• The common obstacles organizations face when implementing Lean Office and Service and how to overcome them.
• We will review each of the five key principles of Lean, and explain how they work in the office and service environment.
• Discuss the relationship between some important Lean tools, and demonstrate how to apply them.
• Why Lean Office and Service is important to an organization’s long-term success.
• The common obstacles organizations face when implementing Lean Office and Service and how to overcome them.
• We will review each of the five key principles of Lean, and explain how they work in the office and service environment.
• Discuss the relationship between some important Lean tools, and demonstrate how to apply them.